Objective 1.4

By 12/31/2019, improve access to culturally competent healthcare as evidenced by 100% of healthcare institutions following a written policy aligned with CLAS Standards and 50% of direct service providers having received training.

For additional information or to join the work group contact:
Douglas County Health Department
Kenya Love
Community Health Planner
402-996-3144
kenya.love@douglascounty-ne.gov


Key Actions 

Status of Key Actions
 Completed   In progress   Not Started 


 Re-convene a healthcare stakeholder group.
 Assess current methods and tracking of cultural competency training in Douglas County healthcare staff providing direct service.
 Identify any gaps in current cultural training practices for the following vulnerable populations (LGBTQ, homeless, refugees, behavioral health, seniors, and economically disadvantaged, racial/ethnic diversity).

 Provide training to address gaps for Douglas County healthcare staff providing direct service.
 Report adherence to cultural specific training for Douglas County healthcare staff providing direct services.
 Collect and analyze data to measure adherence to policy and staff related training
 Work with PRC to develop and add questions to the Community Health Needs Assessment to ensure wider representation of the vulnerable populations receiving healthcare services.


Successes
Identified & adapted tool to assess language access practice to CLAS Standards. 

Distributed tool and analyzed data

Drafted report of linguistic competency including recommendations.